Ordering and Payment Policies
Orders are not confirmed and no date is held until a 50% deposit is received. This deposit will be applied to the order (full payment may be required on short-notice orders).
Deposit is assumed non-refundable unless I deem otherwise (see terms below).
Cancellations must be made a minimum of 30 days in advance of reserved date. If this requirement is met you may receive 25% of deposit back. If cancellation is requested within the 30 days of reserved date, The deposit is forfeited to cover costs or purchased ingredients or make ahead flowers and decorations.
Cakes and Cupcakes require a minimum of 5 days advanced notice for ordering, with the exception of Wedding Cakes. Wedding Cupcakes and Cakes require a minimum one month notice.
For pick-ups, final payment is due before or on the day of pick-up. For orders with delivery, final payment is due before the day of delivery. Payments can be made by Cash or E-transfer.
Delivery / Pickup:
Any changes to an order must be made 2 weeks prior to pick up.
In case of unforeseen circumstances (i.e natural emergency, power outage, car accident etc) beyond my control, I may reimburse up to 75% of your order at my own discretion.
Delivery is available, cost of delivery is based on travel time and difficulty.
Bellie and Me is not responsible or liable for any damages after pick up or delivery drop off.
Cakes must be stored in a refrigerator if not being consumed immediately but taken out 1-2 hours prior to serving.
We appreciate any input and pictures you may have for your cake, please be aware that no cake will be exactly replicated.
Although Bellie and Me offers many dietary accommodations, We do not run a nut free, egg free, gluten free or dairy free facility. Products cannot be guaranteed Allergy safe but precautions will be taken if we are notified. By ordering from us you understand this risk and agree to not hold us liable for any allergy related matters.